Montclair Property Owners Association, Inc. SMS Privacy Policy
Effective November 12, 2026.
This policy explains how Montclair Property Owners Association, Inc. handles information for its community SMS notification program.
Information collected and use
We use your saved mobile phone number, SMS preference, consent records, and message delivery and opt-out records to provide community notifications and honor your choices. SMS consent is optional and separate from email preferences.
Service providers and sharing
We use Portico and Twilio to operate the messaging service. Messaging providers and mobile carriers process information needed to deliver messages and honor opt-outs. Access is limited to authorized association administrators and providers supporting the program. We may disclose information when required by law.
We do not sell or rent mobile numbers. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except service providers necessary to operate the SMS program.
Your choices
Enroll by saving your mobile number and selecting the SMS consent checkbox in My Community. Reply STOP to unsubscribe, or disable and save your SMS preference in My Community. Reply HELP for help. Changing your saved number requires new consent. After replying STOP, reply START to the sending number and then explicitly enable your preference again to resume.
Records and contact
We retain information as needed to operate the program, document consent, honor suppression requests, and meet applicable recordkeeping obligations. For assistance or questions about your information, contact hello@montclairmp.com.